National Police
Policía Nacional
Results: 38 · Clear
Emergency and public services
Emergency services
Civil Guard
Guardia Civil
Roads and many smaller towns.
Local Police
Policía Local
Municipal service, which varies by town.
Fire brigade
Bomberos
Depends on the municipality. If you cannot get through, call 112.
Medical emergencies
Emergencias sanitarias
Not available in every autonomous community. 112 is the safer choice.
Sea rescue
Salvamento Marítimo
Health and support
Helplines
Suicide crisis line
Línea 024
Also for family and friends. If life is in immediate danger, call 112.
Gender-based violence helpline
Violencia de género
Use WhatsApp if it is not safe to talk on the phone.
Help for children and teenagers
Teléfono ANAR
ANAR Foundation.
Red Cross information and support
Cruz Roja
Spanish Association Against Cancer
Asociación Española Contra el Cáncer
Free, 24 hours.
Addiction information and guidance
Fad Juventud, información y orientación
Run by Fad Juventud.
Accem: refugee and migrant support
Accem
Calle Magallanes, 3, 8ª planta, 28015 Madrid
Head office in Madrid.
Home and utilities
Power, gas and water faults
Electricity, i-DE network
Averías i-DE (Iberdrola)
Free. Call the network company for your area, shown on your bill as distribuidora.
Electricity, Endesa network
Averías e-distribución (Endesa)
Endesa has other numbers in other regions; check your bill.
Gas, Nedgia network
Urgencias Nedgia
If you smell gas: do not switch on lights or appliances, open windows, go outside and call from there. If in danger, call 112.
UFD (Naturgy) power faults
Averías UFD (Naturgy)
Faults and incidents.
Nortegas gas emergencies
Urgencias Nortegas
Redexis gas emergencies
Urgencias Redexis
Cars and transport
Garages
RACE roadside assistance
RACE, asistencia
Second number: from abroad. Terms depend on your membership or cover.
Emergency and public services
Theft, roads and public services
Crime reports for foreign tourists
Denuncias para turistas extranjeros
Theft, damage and stolen documents. English and French 9:00–21:00, Italian and German 9:00–15:00. Paid number.
Road traffic information
DGT, información de tráfico
Government information line
Atención al ciudadano
012 citizen information: Castilla-La Mancha
012 Castilla-La Mancha
Information on regional services and procedures.
Social Security information
Seguridad Social
Road accident victim support
DGT, atención a víctimas de tráfico
Free line run by the DGT, Spain's traffic authority.
FACUA consumer association
FACUA
Consumer association.
Health and support
Poisoning
Poison information service
Instituto Nacional de Toxicología
Poisoning and adverse reactions to medicines.
Legal and finance
Gestors and accountants
General Council of Administrative Agents
Consejo General de Gestores Administrativos
Calle de San Bernardo, 17, 7ª planta, 28015 Madrid
Food, leisure and travel
Hotels and stays
Paradores state hotel chain
Paradores de Turismo
Legal and finance
Banks
CaixaBank
Free within Spain. Second number: from abroad.
Unicaja Banco
Customer service.
Ibercaja
Daily, 8:00–22:00.
Cajamar: unlock online banking
Cajamar, desbloqueo de banca online
Bank of Spain
Banco de España
Central bank: does not handle customer accounts.
Cars and transport
Flights and airports
Aena airport passenger information
Aena, información a pasajeros
Iberia information and bookings
Iberia, información y reservas
Free within Spain, 24 hours. Second number: landline.
Iberia baggage
Iberia, equipaje
Free within Spain. Second number: landline.