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What to do in a fire

A fire at home or a forest fire: how to call the fire brigade and get out safely.

112 If a life is at risk, call 112 first: it is free, works without a SIM card and answers in English.

Steps

  1. Call 112: give the address, what is burning and whether anyone is inside.
  2. Leave the building, closing doors behind you. Do not use the lift. If there is smoke, keep low.
  3. If you cannot get out, close the door, block the gaps with wet cloth, signal from the window and tell 112 where you are.
  4. In a forest fire, move away from the flames and into the wind, do not go uphill, and follow the emergency services' instructions.

Say it in Spanish

¡Hay un incendio! La dirección es…

There is a fire! The address is…

Who to call