Roadside assistance and towing
Alicante: vehicle pound
Depósito municipal de vehículos de Alicante
If the municipal tow truck has taken your car: where to collect it and what it costs.
What to do if your car has been towed or is not where you left it
Who to call if your car is not where you parked it: how to find out whether the grúa took it and how to collect it from the pound.
112 If a life is at risk, call 112 first: it is free, works without a SIM card and answers in English.
Steps
- Look around for signs: tow-away (grúa), loading bay (carga y descarga), garage entrance (vado) or a temporary ban for a market, fiesta or roadworks.
- Call the local police (Policía Local) of your town: they will tell you whether the car was towed and to which municipal pound (depósito municipal). The number is in the directory under your town.
- If it was not towed, report the theft to the Policía Nacional or the Guardia Civil.
- The owner or an authorised person can collect it with a passport or NIE and the vehicle documents. If it is a hire car, call the rental company first.
- At the pound you pay for the tow and for each day of storage at the town's rates, so collect it as soon as you can. The fine arrives separately.
Say it in Spanish
Mi coche no está donde lo dejé. ¿Se lo ha llevado la grúa?
My car is not where I left it. Has it been towed?
Who to call
Roadside assistance and towing
Torrevieja: vehicle pound
Depósito municipal de vehículos de Torrevieja
Avda. de los Nenúfares, s/n, 03184 Torrevieja
Contact the Local Police before collecting the car. Second number: Saturday afternoons, Sundays and holidays.