112 If a life is at risk, call 112 first: it is free, works without a SIM card and answers in English.
Steps
- Call 112 or the police straight away. There is no need to wait 24 hours: a missing person report is accepted at any time.
- On the beach, tell the lifeguards (socorristas) or the first-aid post at once. In a shopping centre or park, tell security.
- Have a recent photo ready, plus height, distinguishing features, what they are wearing, any illness or medication, and their phone number.
- One adult stays where the person was last seen, or at home, in case they come back or call.
- File a report (denuncia) with the Policía Nacional or the Guardia Civil. The ANAR Foundation also helps families of missing children.
Say it in Spanish
No encuentro a mi hijo. Necesito ayuda.
I cannot find my child. I need help.
Who to call
Emergency services
Emergencias 112
Police
Policía Nacional
Police
Guardia Civil
Roads and many smaller towns.
Helplines
Teléfono ANAR
ANAR Foundation.