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What to do if a child or relative goes missing

What to do straight away if a child, an elderly relative or a friend goes missing: who to call and what to tell the police.

112 If a life is at risk, call 112 first: it is free, works without a SIM card and answers in English.

Steps

  1. Call 112 or the police straight away. There is no need to wait 24 hours: a missing person report is accepted at any time.
  2. On the beach, tell the lifeguards (socorristas) or the first-aid post at once. In a shopping centre or park, tell security.
  3. Have a recent photo ready, plus height, distinguishing features, what they are wearing, any illness or medication, and their phone number.
  4. One adult stays where the person was last seen, or at home, in case they come back or call.
  5. File a report (denuncia) with the Policía Nacional or the Guardia Civil. The ANAR Foundation also helps families of missing children.

Say it in Spanish

No encuentro a mi hijo. Necesito ayuda.

I cannot find my child. I need help.

Who to call